Southwest Airlines changes its free checked bag policy

Southwest Airlines is implementing significant changes that will end its long-standing policy of free checked bags for most customers while introducing new fare options and loyalty program adjustments.

Starting May 28, 2025, the Dallas-based carrier will charge most passengers for their first and second checked bags, reserving free baggage only for elite loyalty members and certain fare classes, the company announced today.

“We have tremendous opportunity to meet current and future customer needs, attract new customer segments we don’t compete for today, and return to the levels of profitability that both we and our shareholders expect,” said Bob Jordan, president, CEO and vice chairman of Southwest Airlines.

The airline will continue offering two free checked bags to Rapid Rewards A-List Preferred members and Business Select customers. A-List members and Rapid Rewards credit card holders will receive one free checked bag.

These changes accompany several other initiatives already underway, including the introduction of assigned seating, extra legroom options and Southwest’s first partnership with another airline, Icelandair. The carrier also recently began selling tickets through Expedia.

Southwest has adjusted its loyalty program, increasing points earned on premium fares while reducing them for budget options. The company will also implement variable redemption rates based on flight demand.

Additionally, the airline plans to introduce a new Basic fare tier for its lowest-priced tickets purchased after May 28, and flight credits will expire after one year or earlier depending on fare type.

Despite these changes, Southwest emphasized its commitment to operational performance, noting it leads the industry in on-time arrivals for 2025 and has operated 98.3% of its published flight schedule without cancellations.