Spectrum adds free internet access across Kerr County

Spectrum is providing free internet access to communities affected by Friday’s flooding, opening more than 180 WiFi access points and deploying mobile trailers to support recovery efforts.

The telecommunications company opened its WiFi access points to the public within a 30-mile radius of Kerrville, covering areas in and around Boerne and northwest San Antonio suburbs. The service is available to anyone, not just Spectrum customers.

Spectrum will deploy two mobile WiFi trailers by the end of the week to provide free internet access in high-need locations at 1621 TX-39 in Hunt and 3139 Junction Highway in Ingram.

“We know how critical connectivity is during times like this, especially for first responders, shelters, and residents working to get back on their feet,” the company said in announcing the support.

Minimal Network Disruption

While Spectrum’s network experienced minimal disruption from the flooding that killed 96 people and left 161 missing, the company said it continues supporting customers and communities during the recovery process.

The free connectivity service aims to help residents, first responders and relief organizations maintain communication and access critical information during the ongoing emergency response.

Hunt and Ingram were among the hardest-hit communities when unprecedented rainfall Friday caused the Guadalupe River to rise more than 20 feet in less than two hours, devastating the Texas Hill Country in one of the deadliest natural disasters in modern state history.

Corporate Response

The Spectrum initiative adds to growing corporate support for flood recovery, including multimillion-dollar donations from H-E-B, Methodist Healthcare Ministries, Bank of America and other organizations providing financial assistance and essential services.

Spectrum said it serves communities across Texas and is providing the connectivity “to help support recovery in the weeks ahead” as residents and businesses work to rebuild from the historic flooding.

The mobile WiFi trailers will be positioned in Hunt and Ingram, two communities that were cut off from outside help for hours during the early stages of the disaster when multiple low-water crossings created isolated “islands” of stranded residents.